Customer Service

Contact Info

By email: oscars@capital.net
By telephone: 1-800-627-3431 (8AM to 6PM Eastern, 7 days a week)
By fax: 1-518-623-3982
By mail:
Oscar's Adirondack Mountain Smoke House
22 Raymond Lane
Warrensburg, NY 12885-1108

Shopping Process

1)

From the menu on the left click on an item that interests you.

2)

Find the item you would like to purchase and fill in the
quantity box to the left.

3)

When you wish to place the item in your shopping cart click on the Add to Your Shopping Cart button. (You are not actually purchasing the item at this point). You will then be taken to a screen showing the contents of your cart along with the total cost and any shipping charges.

4)

You can view the contents of your cart at any time by clicking on the View Cart button at the top of the page.

5)

When you are ready to check out click on the Checkout Now button at the top of the page and you will be taken to a screen where you can choose one of several checkout options.
6) Once you have selected a checkout option you will be brought to a screen where you will fill in the necessary information to receive your product. When that is filled in you will click on Submit Order button on the bottom of your screen. If you have chosen a secure checkout option all information submitted will go through a secure server and be encrypted to ensure it is safe. You will receive confirmation of your order along with an invoice number via e-mail shortly after submitting your order.

Shipping Info
Oscar's meats are fully cooked and vacuum-packed.  However, to guarantee freshness, when ordering meat, please select the appropriate shipping method based on the recommendations given during checkout. Oscar's reserves the right to upgrade the shipping method (at customer's expense) to comply with the recommendations. We want to be sure you enjoy the outstanding flavor of our products.

Disclaimer
THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Oscar's Adirondack Mountain Smoke House  DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. Oscar's Adirondack Mountain Smoke House  reserves the right to make changes at any time, without notice, and is not responsible for typographical errors. Product features, illustrations, and prices are subject to change.  In addition, Oscar's Adirondack Mountain Smoke House DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.